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Cancellation Policy for Whole House Bookings: Cancellations made one week or more in advance of the booking date (3PM Check in time) will receive a 50% refund. Cancellations made less than one week before the booking date and check in time will not receive a refund.
Cancellation Policy for Individual Room Bookings: Cancellations made 48 hours or more in advance of the booking date (3PM Check in time) will receive a 100% refund. Cancellations made between 24-48 hours in advance will receive a 50% refund. Cancellations made less than 24 hours from the booking date and check in time will not receive a refund. (Note: If you made a reservation in error, close to the check in time, we allow a 2 hour window from the time of your booking for you to reach out to us and request to cancel.)